Services Overview

nexDimension goes beyond just providing a solution. We analyze all aspects of each client’s business, evaluate alternatives and provide strategic direction with both present and future best interests in mind.

We offer a consistent excellence in service at all points of customer contact, providing the services and support required to ensure a successful experience.

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Business Consulting

nexDimension helps organizations streamline their business by identifying opportunities for improvement (such as eliminating redundancies and perfecting processes), making recommendations for solutions, assigning priorities, and assisting in the solution selection and deployment process.

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Project Management

Establishing clear direction and quality outcomes requires project management leadership. nexDimension provides the knowledge, skills, tools and techniques in a broad range of activities to meet the requirements of a particular project. nexDimension’s project management expertise focuses on the communication, coordination and supervision of resources that are involved in an implementation, including initiating, planning, executing, monitoring and controlling processes.

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Application Configuration

nexDimension provides trained, certified and experienced consultants to assist in setting up new software applications.

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System & Data Integration

nexDimension provides the technical services needed to create and maintain links between multiple data sources in multiple systems and databases.

Data Conversion & Migration

nexDimension assists organizations in converting data from an application or source system to a newly installed system.

Training

nexDimension offers training programs tailored to client organizations’ specific needs to transfer knowledge at two different levels—end-user applications and system management and administration.

Go-Live Support

The very first day of using a new system is when a users knowledge is put to the test. nexDimension provides the safety-net of experience by being onsite at this critical time to provide direct assistance and assurance.

Custom Reports

nexDimension assists companies in creating custom reports based on an organization’s specific requirements, such as monthly and year-end reporting packages as well as operational sales and costing reports.

Ongoing Support

nexDimension recommends software maintenance plans provided by our software development partners. After we’ve assisted with an implementation, nexDimension facilitates the support process between end-user organizations and software developers. We also provide assistance deploying product enhancements and upgrades, and direct support for custom implementations and integrations.

Financing

A well-defined project including software, maintenance and implementation services can be financed cost-effectively. nexDimension can assist companies to identify and evaluate various financing options.