A report issued by the U.S. Postal Service Office of Inspector General has concluded, through a series of thorough audits, that the USPS suffers from a bad case of poor data governance.
Like many public sector entities, the USPS is struggling along with the national economy. Yet as one of the largest IT infrastructures in the world, the USPS has access to hoards of potentially game-changing data gathered by its 795 computer applications. The OIG report emphasizes that managing this data effectively is one key to creating success for the organization:
“Using those assets to make informed decisions is particularly important for the Postal Service, as declining revenue, the struggling national economy, and the increasingly digital nature of the world threaten its core business.”
The report recommends implementing a formal, enterprise-wide data governance program. If also you work for a public sector entity, you may want to study the lessons from the USPS and consider implementing your own data governance program.